Your privacy is our top priority at 993ok. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.
All data transmissions are secured with 256-bit SSL encryption. Your information is never exposed.
993ok never sells your personal information to third parties — that is our commitment.
You can view, correct, or request deletion of your data at any time.
993ok operates in compliance with international data protection standards. Your privacy is treated with the utmost importance.
When you use the 993ok platform, we collect two types of information — data you provide directly and data collected automatically.
Information you provide:
Automatically Collected Information:
Important: 993ok never stores your full payment card number or PIN. Sensitive payment gateway data is processed directly in encrypted form.
993ok collects and uses your data only for specific, defined purposes. No information is retained unnecessarily.
To handle registration, login, identity verification, and account security.
To process deposits and withdrawals accurately and to prevent fraud.
To resolve your questions, complaints, and issues quickly and effectively.
To detect suspicious logins, multi-accounting, and money laundering.
To tailor game recommendations and promotional offers based on your preferences.
To comply with regulatory requirements and legal obligations.
993ok never sells your personal information or shares it with third parties for advertising purposes. However, your data may be shared in the following limited circumstances:
| Scenario | Who We Share With | Purpose |
|---|---|---|
| Payment Processing | Mobile Banking, Nagad, Rocket Gateway | Transaction Verification & Completion |
| Identity Verification (KYC) | Authorized KYC Providers | Fraud Prevention and Regulatory Compliance |
| Legal Orders | Government or Court | Meeting Legal Obligations |
| Technology Services | Hosting & Security Providers | Platform Operations & Security |
When sharing data with any third party, 993ok ensures they adhere to the same strict privacy standards we uphold. Data Processing Agreements (DPAs) are in place with all third-party partners.
If a government or legal authority requests your information, 993ok will make reasonable efforts to notify you, unless prohibited by law.
993ok uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience.
Types of cookies we use:
You can manage cookies through your browser settings. Note that disabling essential cookies may cause some features to not function properly.
993ok uses industry-leading standards to protect your data. Our security framework is multi-layered, ensuring protection at every level.
All communications are encrypted. HTTPS protocol is strictly enforced.
All stored data is protected with AES-256 encryption.
OTP verification at login — makes unauthorized access to your account impossible.
Round-the-clock automated security monitoring and alert system.
Security Tips: Never share your 993ok account password with anyone. No 993ok staff member will ever ask for your password or OTP.
As a 993ok user, you have clear rights over your data. We fully respect each of these rights:
To exercise any of the above rights, please contact our support team. We typically process requests within 30 business days.
993ok retains your data only for as long as necessary. Even after your account is closed, some information may be kept for a specific period for legal reasons.
| Data Types | Retention Period |
|---|---|
| Account information (name, contact details) | For the lifetime of the account + 5 years |
| Transaction Records | 7 years after the last transaction |
| KYC Documents | 5 years after account closure |
| Support Chat Records | 2 Years |
| Login and Session Logs | 1 Year |
| Marketing Preferences | 3 months after opt-out |
Once the retention period expires, data is securely and permanently deleted.
993ok strictly enforces an 18+ policy. We do not knowingly collect information from anyone under the age of 18.
If you believe a minor is using 993ok, please notify our support team immediately.
993ok may update this Privacy Policy from time to time. Any changes will be reflected by a revised "Last Updated" date on this page. For significant changes, a notification will be sent to your registered mobile number or email.
Continued use of 993ok after any policy update will be considered acceptance of the revised terms. We recommend checking this page regularly to stay informed.
Tip: In addition to reading this Privacy Policy, please also review our Terms and Conditions and Responsible Gaming page as well.
For any privacy-related questions, concerns, or requests, please reach out to our support team. Our dedicated privacy team will process your request as quickly as possible.
Your privacy is not just a legal obligation for us — it is a core part of our values. 993ok is always in your corner.
The most frequently asked questions about the 993ok Privacy Policy.
Our Privacy Policy means your data is completely safe. Join now and enjoy gaming with peace of mind.